Contact Directory

*Did you know many common questions/concerns can be found on our FAQ page? [Visit]

Shipping Info
Before requesting tracking info please bear the following in mind:
1. Tracking information is automatically emailed when it's available
2. Tracking information will not be available until at least 15 days after you have ordered.

If it has been over 15 days since you ordered and you have not received an email with your tracking # we can help you track it by messaging us at tetramodetracking@gmail.com

Returns/Exchanges
Before messaging us please make sure you order is eligible by reviewing our Return/Exchange Policy found [here].To speak to our Returns/Exchange department please message us at tetramodereturns@gmail.com. 

Replacements
If you are missing an item from your order or have received a defective items please message our Resolution department at tetramodereplacements@gmail.com

Product Info
For all questions you may have concerning material and/or sizing please message our product specialists at: tetramodeproducts@gmail.com

Licensing Info
For all inquiries on art licensing please message our licensing agency at tetramodelicenses@gmail.com

Wholesale
If you would like to become a verified partner of Tetramode and would like to carry our products in your store please message our wholesale department at: tetramodewholesale@gmail.com